All products at Miniand come with a one year warranty for faulty devices. Warranty does not cover accidental damage, including unsuccessful attempts to modify the device.

The device is sent back to the Miniand offices, and if the device is found to be faulty, the postage costs will be refunded to the customer and a new device will be sent to them.

Also, if you are unhappy with the device, we offer a 30 day return period after you receive your order where you can return the product to us for a refund minus the return shipping cost. When returning a product, it must be in the original packaging and in the original condition.

Please contact support@miniand.com if warranty or a return is required.

We take shipping seriously at Miniand, and all of our products are sent with reputable courier companies. We refuse to use cheap Chinese shipping services because we take pride in our service and we don't want your products to go missing or get damaged along the way. We prefer to use DHL, as they are very fast and highly reliable.

All products have up to two days handling, then they are shipped. Generally, all products arrive within 10 business days, though in our experience it is faster than that.

We never share your private information with third parties. We use Google Analytics to keep statistics on visitors of our website, but that data remains anonymous. If you are interested in stopping sites tracking you with Google Analytics, please see the Google Analytics Opt-out Browser Add-on.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

We use a payment gateway to handle our payments, so we never see or touch your financial information. We do get your address and name to ship items to you, and we encrypt these personal details using AES encryption.

The rules of the forums are basic, no posting of copyright infringing material, and no posting of pornographic, violent, racist, discriminant or otherwise offensive material.

If there is any material that you believe breaks these rules, please contact us at admin@miniand.com and we will deal with it appropriately.

Yes, we do cater for wholesale orders! We have a presence in Guangzhou, China which is very close to our manufacturers, so we are ideally positioned to offer large volume services. Please contact us at sales@miniand.com with your desired product and quantity and we will make a quote for you.

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